Meta Platforms is facing a new class-action lawsuit in the United States concerning the privacy practices of its AI-powered smart glasses. Plaintiffs allege that the company's marketing, which emphasized user control and privacy, is contradicted by practices where human contractors review footage captured by the glasses. This footage has reportedly included sensitive personal content.
The lawsuit follows reports that workers at a subcontractor in Kenya were reviewing smart glasses footage, raising concerns about data security and privacy. While Meta asserts that it filters data and takes steps to protect privacy, and that human review occurs only when users share content or to improve AI services as outlined in its terms of service, the plaintiffs argue these practices violate consumer protection laws.
This legal action highlights growing concerns surrounding the privacy implications of advanced wearable technology. Meta has stated it filters data and protects privacy, but the core of the lawsuit centers on the alleged discrepancy between privacy-focused marketing and the actual handling of user-generated content by third-party reviewers.
